Great products require more than just great visual design; they require clarity of direction, alignment across teams, and the ability to translate strategy into actionable steps.
These case studies illustrate how I lead design efforts that turn strategy into real-world impact through a combination of vision, systems thinking, and hands-on execution.
As a Senior Designer on Singlecomm Guided Interactions, I led the design and execution of the no-code scripting platform, cutting time to launch from 6 weeks to 3 days.
As Lead Designer on Yext Relate, I embedded design into agile rituals, fostered cross-functional collaboration, and built scalable practices that reduced friction and improved velocity.
As a product designer passionate about smart home tech, I developed a real-time notification framework that improves device awareness through clear, actionable updates.
As a Senior Designer on the Agent Console platform, I redesigned workflows and interfaces to unify voice, chat, and SMS, positioning Singlecomm as a modern customer engagement platform.
